Sr AI Engineer I
American Express
6 days ago
Full-time
On-site
The U.S. Consumer and Digital Technology (USCDT) Team brings together
foundational strategic technology capabilities in digital experience engineering
(Mobile and Web), AI/ML, marketing technology, enterprise communications, travel
and lifestyle, and automation, grounded in our data technology model that
prioritizes data governance. It employs a ground-breaking focus with development
responsibilities for customer-facing capabilities that deepen and expand digital
engagement, as well as core technical capabilities that cut across business
lines and customer segments.
American Express Ads, Offers, and Dining Technology (AODT) brings together our
advertising, offers, and dining platforms to elevate the Membership experience.
The team drives the expansion of Amex Offers, the development of innovative
digital advertising capabilities, and leads the end-to-end technology
integration and platform development of our dining services—including Resy,
Tock, and Rooam – to create seamless connections between diners, restaurants,
and the broader American Express Membership ecosystem.
As part of Team Amex, you’ll experience a culture built on innovation, shared
values, and an unwavering commitment to back our customers and colleagues.
You’ll have the support, flexibility, and autonomy to make an impact while
helping shape the future of how people discover, book, and enjoy dining
experiences worldwide.
As a Senior AI Engineer – Agentic AI, you will be a core builder responsible for
turning complex, ambiguous problems into production-grade agentic systems that
operate on real financial data, serve real customers, and meet real regulatory
requirements.
You will work end to end: shaping solutions with product and design, building
and shipping production code, and owning what you deliver after launch. The
scope of this role spans customer-facing LLM-powered features, agentic systems
that automate financial workflows, and internal AI capabilities that enable
other engineers to build with AI safely and efficiently.
This is not a research-only role. We are looking for engineers who are
comfortable operating with autonomy, exercising sound judgment, and pushing the
technical envelope within the realities of a regulated financial environment.
foundational strategic technology capabilities in digital experience engineering
(Mobile and Web), AI/ML, marketing technology, enterprise communications, travel
and lifestyle, and automation, grounded in our data technology model that
prioritizes data governance. It employs a ground-breaking focus with development
responsibilities for customer-facing capabilities that deepen and expand digital
engagement, as well as core technical capabilities that cut across business
lines and customer segments.
American Express Ads, Offers, and Dining Technology (AODT) brings together our
advertising, offers, and dining platforms to elevate the Membership experience.
The team drives the expansion of Amex Offers, the development of innovative
digital advertising capabilities, and leads the end-to-end technology
integration and platform development of our dining services—including Resy,
Tock, and Rooam – to create seamless connections between diners, restaurants,
and the broader American Express Membership ecosystem.
As part of Team Amex, you’ll experience a culture built on innovation, shared
values, and an unwavering commitment to back our customers and colleagues.
You’ll have the support, flexibility, and autonomy to make an impact while
helping shape the future of how people discover, book, and enjoy dining
experiences worldwide.
As a Senior AI Engineer – Agentic AI, you will be a core builder responsible for
turning complex, ambiguous problems into production-grade agentic systems that
operate on real financial data, serve real customers, and meet real regulatory
requirements.
You will work end to end: shaping solutions with product and design, building
and shipping production code, and owning what you deliver after launch. The
scope of this role spans customer-facing LLM-powered features, agentic systems
that automate financial workflows, and internal AI capabilities that enable
other engineers to build with AI safely and efficiently.
This is not a research-only role. We are looking for engineers who are
comfortable operating with autonomy, exercising sound judgment, and pushing the
technical envelope within the realities of a regulated financial environment.