Director - Business Architecture - Enterprise Architecture
American Express
6 days ago
Full-time
On-site
At American Express, our culture is built on a 175-year history of innovation,
shared values and Leadership Behaviors, and an unwavering commitment to back our
customers, communities, and colleagues. From delivering differentiated products
to providing world-class customer service, we operate with a strong risk
mindset, ensuring we continue to uphold our brand promise of trust, security,
and service.
As part of Team Amex, you'll experience this powerful backing with comprehensive
support for your holistic well-being and many opportunities to learn new skills,
develop as a leader, and grow your career. Here, your voice and ideas matter,
your work makes an impact, and together, you will help us define the future of
American Express.
Joining Amex Tech means discovering and shaping your contribution to something
big. Here, you can work alongside talented tech teams and build a unique career
with the Powerful Backing of American Express. With a range of opportunities to
work with the latest technologies, and a commitment to back the broader
engineering community through open source, our mission is to power your success.
Because Amex Tech is powered by our technology, our culture, and our
colleagues.
About Enterprise Architecture:
Enterprise Architecture is a key enabler of the company’s technology strategy.
The four pillars of Enterprise Architecture include:
* Architecture as Code: this pillar owns and operates foundational technologies
that are leveraged by engineering teams across the enterprise.
* Architecture as Design: this pillar includes the solution and technical
design for transformation programs and business critical projects which need
architectural guidance and support.
* Governance: this pillar is responsible for defining technical standards, and
developing innovative tools that automate controls to ensure compliance.
* Colleague Enablement: this pillar is focused on colleague development,
recognition, training, and enterprise outreach.
4.
The Enterprise Business Architecture (EBA) team serves as the enterprise’s
connective foundation, established within Enterprise Architecture to address
fragmentation across business architecture practices and create a single,
authoritative view of enterprise business capabilities. We link business
strategy to technology execution by shaping and operationalizing the Enterprise
Business Architecture Foundation- anchored in the Enterprise Business Capability
Model (EBCM), customer journeys and personas, and a modern enterprise meta-model
- enabling clearer investment decisions, stronger governance, and faster digital
transformation. Operating at the intersection of strategy, design, and delivery,
we align business vision, product direction, and technology outcomes into an
end-to-end model that drives consistency, reuse, and enterprise-wide decision
velocity. In our first year, we are focused on building this foundation while
proving value quickly through high-impact use cases such as enabling always-on,
capability-driven delivery models, improving developer and platform experiences,
and informing complex decisions including M&A, build-versus-buy, and regulatory
transformation. Partnering closely with business, product, engineering, and data
leaders, we establish shared taxonomies, connect customer journeys to
capabilities and platforms, and embed outcome-based planning to unlock speed,
trust, and measurable enterprise impact at scale.
Ideal Candidate Profile:
* A strategic systems thinker with the ability to see the “enterprise whole”
and connect disparate moving parts into a unified blueprint
* A management consulting-caliber communicator/storyteller, with exceptional
executive presence and analytical rigor
* A collaborator who excels at bringing Product, Engineering, and Business
leaders into alignment
* A builder who can create frameworks, models, and governance structures that
scale
* A change leader energized by complexity, ambiguity, and enterprise
transformation
At American Express, our culture is built on a 175-year history of
innovation, shared values
[https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership
Behaviors, and an unwavering commitment to back our customers, communities, and
colleagues. From delivering differentiated products to providing world-class
customer service, we operate with a strong risk mindset, ensuring we continue to
uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive
support for your holistic well-being and many opportunities to learn new skills,
develop as a leader, and grow your career. Here, your voice and ideas matter,
your work makes an impact, and together, you will help us define the future of
American Express.
We back you with benefits that support your holistic well-being so you can be
and deliver your best. This means caring for you and your loved ones' physical,
financial, and mental health, as well as providing the flexibility you need to
thrive personally and professionally:
* Competitive base salaries
* Bonus incentives
* 6% Company Match on retirement savings plan
* Free financial coaching and financial well-being support
* Comprehensive medical, dental, vision, life insurance, and disability
benefits
* Flexible working model with hybrid, onsite or virtual arrangements depending
on role and business need
* 20+ weeks paid parental leave for all parents, regardless of gender, offered
for pregnancy, adoption or surrogacy
* Free access to global on-site wellness centers staffed with nurses and
doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site
[https://www.americanexpress.com/en-us/colleagues/benefits].
American Express is an equal opportunity employer and makes employment decisions
without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, veteran status, disability status, age, or any other
status protected by law. American Express will consider for employment all
qualified applicants, including those with arrest or conviction records, in
accordance with the requirements of applicable state and local laws, including
the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for
Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring
Ordinance. For positions covered by federal and/or state banking regulations,
American Express will comply with such regulations as it relates to the
consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and
personally. That's why we have Amex Flex, our enterprise working model that
provides greater flexibility to colleagues while ensuring we preserve the
important aspects of our unique in-person culture. Depending on role and
business needs, colleagues will either work onsite, in a hybrid model
(combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “Know Your Rights
[https://www.eeoc.gov/poster]” poster. If the link does not work, you may access
the poster by copying and pasting the following URL in a new browser window:
https://www.eeoc.gov/poster.
The below represents the expected salary range for this job requisition.
Ultimately, in determining your pay, we’ll consider your location, experience,
and other job-related factors.
shared values and Leadership Behaviors, and an unwavering commitment to back our
customers, communities, and colleagues. From delivering differentiated products
to providing world-class customer service, we operate with a strong risk
mindset, ensuring we continue to uphold our brand promise of trust, security,
and service.
As part of Team Amex, you'll experience this powerful backing with comprehensive
support for your holistic well-being and many opportunities to learn new skills,
develop as a leader, and grow your career. Here, your voice and ideas matter,
your work makes an impact, and together, you will help us define the future of
American Express.
Joining Amex Tech means discovering and shaping your contribution to something
big. Here, you can work alongside talented tech teams and build a unique career
with the Powerful Backing of American Express. With a range of opportunities to
work with the latest technologies, and a commitment to back the broader
engineering community through open source, our mission is to power your success.
Because Amex Tech is powered by our technology, our culture, and our
colleagues.
About Enterprise Architecture:
Enterprise Architecture is a key enabler of the company’s technology strategy.
The four pillars of Enterprise Architecture include:
* Architecture as Code: this pillar owns and operates foundational technologies
that are leveraged by engineering teams across the enterprise.
* Architecture as Design: this pillar includes the solution and technical
design for transformation programs and business critical projects which need
architectural guidance and support.
* Governance: this pillar is responsible for defining technical standards, and
developing innovative tools that automate controls to ensure compliance.
* Colleague Enablement: this pillar is focused on colleague development,
recognition, training, and enterprise outreach.
4.
The Enterprise Business Architecture (EBA) team serves as the enterprise’s
connective foundation, established within Enterprise Architecture to address
fragmentation across business architecture practices and create a single,
authoritative view of enterprise business capabilities. We link business
strategy to technology execution by shaping and operationalizing the Enterprise
Business Architecture Foundation- anchored in the Enterprise Business Capability
Model (EBCM), customer journeys and personas, and a modern enterprise meta-model
- enabling clearer investment decisions, stronger governance, and faster digital
transformation. Operating at the intersection of strategy, design, and delivery,
we align business vision, product direction, and technology outcomes into an
end-to-end model that drives consistency, reuse, and enterprise-wide decision
velocity. In our first year, we are focused on building this foundation while
proving value quickly through high-impact use cases such as enabling always-on,
capability-driven delivery models, improving developer and platform experiences,
and informing complex decisions including M&A, build-versus-buy, and regulatory
transformation. Partnering closely with business, product, engineering, and data
leaders, we establish shared taxonomies, connect customer journeys to
capabilities and platforms, and embed outcome-based planning to unlock speed,
trust, and measurable enterprise impact at scale.
Ideal Candidate Profile:
* A strategic systems thinker with the ability to see the “enterprise whole”
and connect disparate moving parts into a unified blueprint
* A management consulting-caliber communicator/storyteller, with exceptional
executive presence and analytical rigor
* A collaborator who excels at bringing Product, Engineering, and Business
leaders into alignment
* A builder who can create frameworks, models, and governance structures that
scale
* A change leader energized by complexity, ambiguity, and enterprise
transformation
At American Express, our culture is built on a 175-year history of
innovation, shared values
[https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership
Behaviors, and an unwavering commitment to back our customers, communities, and
colleagues. From delivering differentiated products to providing world-class
customer service, we operate with a strong risk mindset, ensuring we continue to
uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive
support for your holistic well-being and many opportunities to learn new skills,
develop as a leader, and grow your career. Here, your voice and ideas matter,
your work makes an impact, and together, you will help us define the future of
American Express.
We back you with benefits that support your holistic well-being so you can be
and deliver your best. This means caring for you and your loved ones' physical,
financial, and mental health, as well as providing the flexibility you need to
thrive personally and professionally:
* Competitive base salaries
* Bonus incentives
* 6% Company Match on retirement savings plan
* Free financial coaching and financial well-being support
* Comprehensive medical, dental, vision, life insurance, and disability
benefits
* Flexible working model with hybrid, onsite or virtual arrangements depending
on role and business need
* 20+ weeks paid parental leave for all parents, regardless of gender, offered
for pregnancy, adoption or surrogacy
* Free access to global on-site wellness centers staffed with nurses and
doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site
[https://www.americanexpress.com/en-us/colleagues/benefits].
American Express is an equal opportunity employer and makes employment decisions
without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, veteran status, disability status, age, or any other
status protected by law. American Express will consider for employment all
qualified applicants, including those with arrest or conviction records, in
accordance with the requirements of applicable state and local laws, including
the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for
Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring
Ordinance. For positions covered by federal and/or state banking regulations,
American Express will comply with such regulations as it relates to the
consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and
personally. That's why we have Amex Flex, our enterprise working model that
provides greater flexibility to colleagues while ensuring we preserve the
important aspects of our unique in-person culture. Depending on role and
business needs, colleagues will either work onsite, in a hybrid model
(combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “Know Your Rights
[https://www.eeoc.gov/poster]” poster. If the link does not work, you may access
the poster by copying and pasting the following URL in a new browser window:
https://www.eeoc.gov/poster.
The below represents the expected salary range for this job requisition.
Ultimately, in determining your pay, we’ll consider your location, experience,
and other job-related factors.