About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lāna’i, a kid’s club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory. RESTAURANT & POOL GENERAL MANAGER The Four Seasons Resort Lāna’i is looking for a Restaurant & Pool General Manager who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams’ have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required. WHAT YOU’LL DO Our Restaurant & Pool General Manager oversees our Malibu Farm Restaurant and Pool outlets. They will be directly responsible for the operation’s, which include, but not limited to the following: Select, train, evaluate, lead, motivate, and manage all Pool & Restaurant employees, including supervisors and assistant managers, ensuring compliance with service standards and company culture. Maintain a strong and consistent presence on the floor, providing team recognition, ensuring high guest engagement, and addressing concerns or special requests with professionalism and care. Ensure the quality, consistency, and presentation of all food and beverage offerings, and maintain expert-level knowledge of wines and spirits. Collaborate closely with the Director and Assistant Director of Pool & Beach, as well as the Chef de Cuisine, to develop innovative menus and maintain product excellence. Control labor and operating expenses through efficient scheduling, accurate budgeting, strategic purchasing, and inventory management. Ensure team members have a full understanding of the food and beverage menus, including wines; train and onboard new employees on all standards, policies, and procedures. Conduct regular inspections of the outlet’s physical condition and equipment, making and implementing recommendations for improvements to ensure operational excellence and guest satisfaction. Oversee cleanliness and maintenance of all operational areas, ensuring a safe and pleasant environment for guests and team members alike. Manage food & beverage programs across both outlets, assisting with the delivery of food & beverages to guests to enhance the overall dining experience. Support guest seating processes to maintain smooth flow and create a warm, organized welcome experience. Perform additional tasks or projects as assigned by management. Participate in regular operational meetings to promote coordination and collaboration across departments. Covering all food and beverage departments if needed. And More! WHAT TO BRING Successful candidate must possess legal work authorization in United States (unless the candidate is currently in a managerial position at another Four Seasons location as they may qualify for a L-1 Visa sponsorship) Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card In-depth knowledge of Food & Beverage operations, restaurant management, and team leadership. Prior experience in luxury hotels with Forbes 5 star is preferred. JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS: Salary Range: $76k - $80k 100% Employer contributed Medical, Dental, and Vision benefits Competitive wages and other benefits (Retirement Plan, Wellness Credit, Travel Credit) as well as Paid Time Off & Holiday Pay Inclusive and diverse employee engagement & recognition events all year-round Complimentary stays and exclusive discounts at Four Seasons Worldwide Complimentary Employee Meals & Dry Cleaning for Employee Uniforms Owner subsidized on-island housing, inter-island airfare to Oahu and other resources Comprehensive learning and development programs to help you master your craft Energizing Employee Culture where you are encouraged to be your true self! And so much more! We look forward to receiving your application! Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Learn more about what it's like to work at Four Seasons Resorts Lana’i, visit us: Twitter: https://twitter.com/FSLanai Facebook: https://www.facebook.com/FourSeasonsResortsLanai Instagram: https://www.instagram.com/fslanai/ Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.