Role Overview
We're looking for a hands-on Lab Technician to work hand-in-hand with IT personnel and keep our hardware lab running, while also supporting the wider office's everyday IT needs. This is a physical, detail-oriented role: you'll rack equipment, run power and network cabling, and swap components inside our servers and test systems. This is a full-time, onsite position in Spokane Valley, WA, with a regular weekday schedule and no on-call expectation; occasional evening or weekend work is scheduled in advance to minimize disruption to the team.
Key Responsibilities
Rack and unrack servers and lab equipment
Run and terminate network cables
Swap and install components: RAM, CPUs, cards, drives, power supplies, and fans
Install, swap, and maintain rack power equipment — PDUs and UPSs, including UPS battery checks
Install network switches and servers
Help maintain a tidy and organized server room (shelving, cable management, etc.)
Help diagnose failing hardware and coordinate RMAs / warranty service
Help bring new machines online (imaging and basic first-boot setup)
Decommission and tear down equipment; keep the lab, spares, and inventory organized
Provide basic facilities support for the lab (e.g., HVAC air filters)
Support coworkers' desktops and laptops — setup, peripherals, printers, and everyday IT requests
Set up and maintain conference-room AV and video-conferencing equipment
Assist with network and wifi work, including wifi authentication (RADIUS/802.1X) and switch configuration changes
Required Qualifications
Comfortable working inside computer/server hardware and using common hand tools
Careful and methodical, with good attention to detail and respect for procedures (including ESD-safe handling)
Reliable and organized — keeps track of many small physical tasks
Comfortable helping coworkers with everyday computer and IT issues
Strong debug abilities — observe and collect debug, and strategize next steps
Able to lift and carry equipment up to ~50 lbs
Comfortable working in datacenter conditions (noise, varying temperatures)
Able to bend, kneel, and reach to run cabling and service equipment
Able to stand and be on your feet for extended periods
Preferred Qualifications
Experience troubleshooting electronics
Soldering experience
Prior datacenter, lab, or IT hardware experience
Linux familiarity
Desktop / help-desk support experience
Conference-room AV or video-conferencing setup experience
Networking experience: wifi, switches, RADIUS/802.1X
Leveling & Scope
While this role is currently posted at a specific level, we are a growth-oriented organization and are open to hiring at a more senior level for the right candidate. Please note that this job description serves as a focused but generalized overview of the role; specific responsibilities and impact expectations will be tailored to the experience and seniority of the final hire.
Why Join Us?
Get hands-on with the hardware behind Positron's custom AI inference systems — direct, tangible work supporting the lab that builds it, not just tickets and remote support
Broad, varied work day to day: racking servers one moment, configuring conference-room AV or wifi the next — a good fit if you like variety over narrow specialization
Work closely with IT and hardware engineering staff, with room to grow into more specialized hardware, datacenter, or networking responsibilities
Compensation & Benefits
The base salary range for this role is $50,000 – $115,000.
Please note that the figures provided represent the base salary range only and do not include other elements of our total compensation package, equity, or comprehensive benefits.
At Positron AI, we value the unique expertise each candidate brings. While the range above reflects our typical expectation for the position, we reserve the flexibility to exceed this range for candidates whose specialized skills, significant experience, or unique qualifications fall outside the standard scope of the role. Final offers are determined based on a variety of factors, including internal equity, and individual impact.
Benefits & Perks
We provide a competitive benefits package including comprehensive health, dental, and vision coverage, unlimited PTO, and the flexibility of a fully remote work environment for the majority of our roles.
Visa Support
We are open to sponsoring visas. While we cannot guarantee approval for every position, we are dedicated to supporting candidates who are the right fit throughout the immigration process.
Equal Opportunity Employer. If you’re excited about the role but don’t meet every bullet, we’d still love to hear from you.