Senior Manager, Agentic Commerce - Go To Market

The Global Merchant and Network Services (GMNS) Product team is at the heart of
American Express and is a core function within the GMNS business unit. Each
year, we power billions of transactions through our global payments network,
serving Issuing & Acquiring partners in more than 170 markets worldwide. We grow
revenue by driving strategic, multi-year initiatives to deliver differentiated
value to our merchants, partners, and customers.

Our solutions deliver value to American Express’ Card Members, acquirers, and
partners across the globe through both proprietary and third-party capabilities,
facilitating secure and seamless transactions between issuers, acquirers, and
merchants. Our goal is to enable Card Members to pay however and wherever they
choose. We deliver on this by setting the vision and strategy for the Network,
anchoring our priorities to enterprise objectives, and developing and managing a
portfolio of products. We maintain a strong customer focus, consider competitive
and regulatory dynamics, and apply an end-to-end product management approach
across strategy, roadmaps, scaling plans, and performance metrics. We lead the
end-to-end process, manage the partner lifecycle, and drive industry
intelligence and engagement through key governing bodies.

The Agentic Commerce Solutions team is responsible for defining and enabling the
future of Agentic Commerce across the Amex Global Network. As AI-driven agents,
digital wallets, and automated commerce experiences evolve, we are shaping how
the Network supports secure, scalable, and commercially compelling agent-based
transactions. Our focus spans tokenization, digital identity, and emerging
network capabilities required to power next-generation commerce.

The Senior Manager, Go To Market will support the launch readiness, operational
enablement, and scaled execution of Agentic Commerce capabilities. Reporting to
the Director, Agentic Commerce Solutions, this colleague will help translate
product strategy into actionable go-to-market plans, drive cross-functional
coordination, and support the development of scalable processes required to
bring Agentic solutions to market with speed and efficiency.


At American Express, our culture is built on a 175-year history of
innovation, shared values 
[https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership
Behaviors, and an unwavering commitment to back our customers, communities, and
colleagues. From delivering differentiated products to providing world-class
customer service, we operate with a strong risk mindset, ensuring we continue to
uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive
support for your holistic well-being and many opportunities to learn new skills,
develop as a leader, and grow your career. Here, your voice and ideas matter,
your work makes an impact, and together, you will help us define the future of
American Express.


We back you with benefits that support your holistic well-being so you can be
and deliver your best. This means caring for you and your loved ones' physical,
financial, and mental health, as well as providing the flexibility you need to
thrive personally and professionally:



* Competitive base salaries
* Bonus incentives
* 6% Company Match on retirement savings plan
* Free financial coaching and financial well-being support
* Comprehensive medical, dental, vision, life insurance, and disability
benefits
* Flexible working model with hybrid, onsite or virtual arrangements depending
on role and business need
* 20+ weeks paid parental leave for all parents, regardless of gender, offered
for pregnancy, adoption or surrogacy
* Free access to global on-site wellness centers staffed with nurses and
doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site
[https://www.americanexpress.com/en-us/colleagues/benefits].

American Express is an equal opportunity employer and makes employment decisions
without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, veteran status, disability status, age, or any other
status protected by law. American Express will consider for employment all
qualified applicants, including those with arrest or conviction records, in
accordance with the requirements of applicable state and local laws, including
the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for
Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring
Ordinance. For positions covered by federal and/or state banking regulations,
American Express will comply with such regulations as it relates to the
consideration of applicants with criminal convictions.


We back our colleagues with the support they need to thrive, professionally and
personally. That's why we have Amex Flex, our enterprise working model that
provides greater flexibility to colleagues while ensuring we preserve the
important aspects of our unique in-person culture. Depending on role and
business needs, colleagues will either work onsite, in a hybrid model
(combination of in-office and virtual days) or fully virtually.


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The below represents the expected salary range for this job requisition.
Ultimately, in determining your pay, we’ll consider your location, experience,
and other job-related factors.