Lead Platform Engineer, Agentic Issue Resolution (AIR)

 

We made history and now we work to transform the future – for our customers, our
communities and our families. You'll see your work on the road every day,
helping people move freely and pursue their dreams. At Ford, you can build more
than vehicles. Come build what matters.


Shape the Future of Manufacturing with ATP

 

At Ford, we aren’t just building vehicles — we are redefining how the world
moves. Within the Advanced Industrial Technology and Platforms (ATP)
organization, we are the architects of Ford’s next industrial revolution.

 

Our mission is clear: we build and scale industrial platforms, technologies, and
capabilities that unlock Ford Firsts to drive sustained competitive advantage in
manufacturing. Driven by our vision to "build once, scale everywhere," we bridge
the gap between cutting-edge technology and global physical deployment.

 

Our guiding mantra is simple yet relentless: Scale what matters, win what's
next.

 

If you are a high-tech builder, thinker, or innovator who thrives at the
intersection of software, hardware, and massive scale, ATP is where you belong.
Join us, and write the next chapter of industrial history.

 

 

 

In this position...

 

Plant teams lose hours each shift piecing together what went wrong: pulling data
from separate systems, chasing history, and rebuilding context before they can
fix anything. That groundwork is the job of AIR (Agentic Issue Resolution),
ATP's AI system that helps plant teams investigate and fix production issues. AI
agents take an issue, gather approved evidence from plant systems, connect it to
what the plant already knows, and recommend a fix that a person reviews and
approves. Each confirmed fix is saved so the next plant can reuse it.

 

Why it's important...

 

* AIR runs multiple investigation workflows on shared, reusable components.

* Investigations use authorized evidence and produce traceable recommendations
a person can review.

* Plant teams spend less time rebuilding issue history and more time fixing
problems.

* A fix confirmed at one plant is reused at the next without rework.

* The platform meets agreed security, reliability, and production-readiness
standards.


RESPONSIBILITIES

What you'll do...

 

Design the AIR Platform

* Define the architecture across user experience, workflow orchestration,
agents, tools, knowledge, evaluation, and feedback.

* Build reusable components for issue intake, investigation planning, evidence
retrieval, analysis, recommendations, and follow-up.

* Set how agents call tools and plant systems through approved, permissioned
interfaces.

Make Every Investigation Evidence-First

* Retrieve authorized sources before drawing conclusions, separate evidence
from inference, and show the source behind every claim.

* Work with plant experts to turn how they solve problems into modular,
measurable workflows.

* Capture each validated fix as a reusable record the next plant can apply.

Build It to Run in a Plant

* Define APIs and data contracts with CoreMesh (our manufacturing knowledge
graph), FPS+ (the digital version of the Ford Production System), and InZone
(the mobile app supervisors use to run a shift).

* Build in identity, permissions, audit logging, human approval steps, and
clear escalation when the system is unsure.

Set standards for testing, versioning, release, rollback, monitoring, and
production support.

Lead the Engineering

* Lead the AI agent and evaluation engineers on the AIR team, run design
reviews, and coach the data scientists building agents.

* Partner with MLOps and evaluation engineers to measure agent behavior before
release and monitor it after.


QUALIFICATIONS

You'll have...

 

* Bachelor's degree in Computer Science, Software Engineering, or a related
field, or equivalent experience.

* 7+ years building production software platforms or distributed systems,
including technical leadership.

* Hands-on experience building applications on large language models: agent
workflows, orchestration, retrieval, and tool integration.

* Strong API and service design, testing, and maintainable code in Python,
TypeScript, Go, or Java.

* Experience designing secure systems with authorization, audit logging, and
operational controls.

* Clear communication with engineering, data, security, and plant teams.

 

Even better, you may have...

 

* Manufacturing, quality, maintenance, or industrial operations experience.

* Knowledge graphs, ontologies, semantic search, or case-based reasoning.

* Event-driven systems, workflow engines, and production observability.

* Human-in-the-loop design for operational decisions.

* Google Cloud Platform experience.

 

 

You may not check every box, or your experience may look a little different from
what we've outlined, but if you think you can bring value to Ford Motor Company,
we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose
what your Ford future will look like: will your story span the globe, or keep
you close to home? Will your career be a deep dive into what you love, or a
series of new teams and new skills? Will you be a leader, a changemaker, a
technical expert, a culture builder…or all of the above? No matter what you
choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision, and prescription drug coverage
• Paid parental leave, new parent ramp-up programs, subsidized back-up child
care and more
• Family building benefits including adoption and surrogacy expense
reimbursement, fertility treatments and more
• Vehicle discount program for employees and family members and management
leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• Generous vacation time, sick/personal time, and paid holidays, including
between Christmas Eve and New Year’s Day

 

This position is leadership level 6 and ranges from $115,500-$218,100.


Final determination of salary grade will be based on candidate's skills and
experience, and base salary will be set within the applicable range according to
job scope, responsibility and competitive market value.


For more information on salary and benefits, click here:
https://fordcareers.co/LL6
[https://urldefense.com/v3/__https://fordcareers.co/LL6__;!!N_LtwI-RPugbI9wg0dJn!FHoP7xb3kxMkpomCo5cvURTLbsYNEJO-RMuJKZPIqIQ5g4buGtgZm2CGLN-oKS5pT0m1WwjAJEByiDqb$]

 

Visa sponsorship is available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to
work in the United States. Verification of employment eligibility will be
required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, religion, color, age, sex,
national origin, sexual orientation, gender identity, disability status or
protected veteran status. In the United States, if you need a reasonable
accommodation for the online application process due to a disability, please
call 1-888-336-0660.

 

This position is hybrid with a requirement to be onsite four or more days per
week. 

 

#LI-Hybrid

#LI-MH5 


At Ford Motor Company, we believe freedom of movement drives human progress.
With our incredible plans for the future of mobility, we have a wide variety of
opportunities for you to accelerate your career and help us define tomorrow’s
transportation.
We build world-class vehicles in our plants around the world, constantly
developing new technologies and processes to further increase our efficiency.
It’s our people who really make the difference. We encourage all of our
employees to think outside the box to help us find better and more efficient
ways to manufacture our vehicles.